Hixson Utility provides water service to a customer base of about 24500 accounts.
The water the District uses comes from an underground aquifer and the District is fortunate
 to have a source of high water quality that nature has provided.

B***Starting May 16th please have your new account number ready for online payments. You should receive a notice with your next bill when your account is available to be paid online with your new 12 digit account number. Your old 10 digit account number will not allow you to successfully make a payment online during this transition period. You must use your new account number to have payments posted to your account. You can call our office at 423-877-3513 to get your new account number and also to make a credit card payment until you receive your next bill statement. Thank you.