Questions? We are here to help
(423) 877-3513
Questions? We are here to help
(423) 877-3513
Does your bank offer an "online bill pay" that includes Hixson Utility? It's a common misconception that online payments through third parties, such as your bank or credit union, are delivered to the biller instantaneously. Payments may not actually be received for several days after you pay. Click "Read More" for additional information.
Are you moving to our district and need to sign up for service? Returning customers may call or email to inquire about the status of their previous information. For new customers, please give us a call. Unsure whether Hixson Utility will be your water provider? Click "Read More" to see a map of our service area.
On February 20th, our online billing provider, Invoice Cloud, increased their transaction fee to $3.45 from the previous $2.95. Please click "Read More" for additional information.
KEY INFORMATION
As the Hixson area continues to grow, Hixson Utility District is ready to meet this demand. Projects such as electronic meter replacements, upgrades to our main and service lines, and offering leak insurance to our customers will all help us to better serve you. Visit our Projects page for more information.
Hixson Utility District is committed to offering our customers quality water and service. There are times when unexpected problems do occur. Have you noticed our crews on your street? Have you experienced an interruption in your service? There may be an issue in your area. Check our Twitter feed for updates or give us a call if you have any questions.
Thinking about moving to the Hixson area, and wanting information on how to set up your water service? Is your bill higher than expected, and you are wondering if you may have a leak? Want to know what to do if your bill is due on a weekend? Visit our Frequently Asked Questions page for these answers and more.
Want to know how your water bill is calculated? Do you need to set up a new service, and want to know how much it will cost? Click here for our water rates, or click here for a list of our fees.
The Hixson Utility District was created pursuant to the Tennessee Utility District Law of 1937 on June 14th, 1941. The District was started with 25 citizens residing within the boundaries of the Hixson Community. We have since grown to approximately 28,000 customers. There were initially 15 miles of water line serving Hixson and we currently have over 450 miles of water lines within our service area. The first Board of Commissioners was W.P. Headrick, Dr. B.C. Roper and Ira Jones. Ira Jones served as President of the Board of Commissioners until 1966.
Hixson's main source of water is an aquifer at Cave Springs with additional wells at our Walker's Corner facility.
Our office is conveniently located at 5201 Hixson Pike. We are at the intersection of Hixson Pike and Austin Road, near Northgate Mall.
