Please note: Our lobby continues to be closed due to COVID-19. Services are available at our drive-thru.


Pay Online:
Hixson Utility District outsources the online bill payment to Invoice Cloud. Invoice Cloud offers options to view your bill online, receive your bill via email, schedule automatic payments, and make one-time payments. There is a $2.95 fee for using this payment option. Visit our Invoice Cloud portal by clicking here.

Residential customers can call our office at 423-877-3513 and pay over the phone with a credit card. There is no fee for this payment option during regular business hours (8AM to 4PM). After-hours phone payments are conducted through Invoice Cloud and are assessed a $2.95 fee.

By Mail:

Please mail payments to:

Hixson Utility District
P.O. Box 1598
Hixson, TN 37343

By Walk-in:
Customers can come in the office located at 5201 Hixson Pike and pay by credit card, check or cash. (NOTE: Our lobby is temporarily closed due to the COVID-19 pandemic)

Night Box Drop Off:
Customers can conveniently put payments in a night deposit box located at the drive through window at our office.

Automated Bank Draft:
To automate payment for convenience please come to our office or download the below form to set up automated bank draft. This service is a free and automatically deducts your billed amount when due. Hixson Utility Bank Draft Form (PDF file)