Our lobby continues to be closed. Payment services are available at our drive-thru.

Safety & Outages

T811 2wtag


Tennessee 811 is the underground utility notification center for Tennessee. Using the service, excavators are able to notify operators of underground facilities of proposed excavations, to request that the underground facilities be marked before they dig.

Oftentimes, Hixson Utility District will need to do emergency repairs or routine maintenance on our underground utilities. When this occurs, you may notice painted markings on the street and/or your property. This is to notify our field staff where any underground utilities are located.

Homeowners can also take advantage of this service. Three days prior to digging for any project, make sure to call TN811 or visit their website to request identification of your underground utilities. It's free, easy, and it's the law!

Color Coding

If you see paint on your street or property, this is what it means:

White Proposed Excavation
Pink Temporary Survey Markings
Red Electrical Power Lines, Cables, Conduit and Lighting Cables
Yellow Gas, Oil, Steam, Petroleum or Gaseous Materials
Orange Communication, Alarm or Signal Lines, Cable or Conduit
Blue Potable Water
Purple         Reclaimed Water, Irrigation and Slurry Lines
Green Sewer and Drain Lines


There are no service outages to report at this time. For the most current updates on District projects or service, make sure to check our Twitter feed: @hixsonutility.